State & Local
Contact centers are undergoing a technological revolution – and government agencies would be wise to get on board.
Most cloud service level agreements are vague when it comes to details about termination. But extracting your data from a cloud provider is of critical concern to agencies. Standards could help, but won’t prescribe the answer, says an expert from the National Institute of Standards and Technology.
Innovation in government demands flexibility – from developers, system users and contracting officers, alike.
Talking Tech Videos
What We’re Reading
A little over a year ago, the House Oversight and Government Reform Committee released its first set of grades for how agencies were implementing the Federal IT Acquisition Reform Act (FITARA). The grades, as expected, weren’t good. By May, when the committee released its second report card, some agency scores had improved, but many agency chief information officers started to see the shortcomings in how lawmakers were holding them accountable.
Millennials aren’t as savvy online as they might lead on. A new survey found that half of all tech support scam victims were 18- to 34-year-olds. For comparison sake, the next age group (36 to 54) made up just over a third (34 percent), and the old-timers (over 55) were only 17 percent as likely to be conned.
Adversarial capabilities writ large have significantly improved vis-à-vis the United States (hence the necessity of the Defense Department’s so-called third offset strategy). One of these areas causing concern is that of the electromagnetic spectrum (EMS).
The Department of Defense announced today that it has awarded a contract to HackerOne and Synack to create a new contract vehicle for DOD components and the services to easily launch their own ‘bug bounty’ challenges, similar to Hack the Pentagon, with the ultimate objective to normalize the crowd-sourced approach to digital defenses.
The Federal Risk Authorization and Management Program’s (FedRAMP) new streamlined, simplified process is paying off. The program is boasting increased authorizations and return business, and the new dashboard is making it easier for feds to use the program.
One of the U.S. Air Force’s most important online portals is now running in the cloud. MyPers, the Air Force’s personnel portal for 1.7 million active duty and retired airmen, civilian and reservists, began operating in July out of an Oracle-managed off-premise cloud specifically designed and secured to handle some of the Defense Department’s most sensitive unclassified workloads.
Top decision-makers in the government continue to debate the merits of splitting the National Security Agency and US Cyber Command. If this divorce occurs, what would an independent CYBERCOM look like?
Two thousand and seventeen may be the year of Homeland Security, at least for contractors eyeing opportunities to provide support, software and IT services.
Ten startups will be working on EMERGE 2016, the Department of Homeland Security Science and Technology Directorate’s program supporting research and development of wearable technology for first responders. EMERGE 2016 expands on last year’s pilot that accelerated the delivery of the latest innovative wearable technologies for first responders by bringing startups, accelerators and strategic partners together in a common research and development effort.