Federal Civilian

Feds Look to AI Solutions to Solve Problems from Customer Service to Cyber Defense

Artificial intelligence will drive the next big wave of innovation in government technology, with solutions ranging from simple social media chatbots to deep-learning solutions for automating network defense.

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What’s New

Evidence-Based Policy Act Could Change How Feds Use, Share Data

The global shortage of IT and cyber talent pits industries against each other in a battle for talent. While salary makes a difference and perks are attractive, the most important reasons current employees often choose to stay put are mission, flexibility and good, old-fashioned appreciation.

How Employers Try to Retain Tech Talent

The global shortage of IT and cyber talent pits industries against each other in a battle for talent. While salary makes a difference and perks are attractive, the most important reasons current employees often choose to stay put are mission, flexibility and good, old-fashioned appreciation.

Calculating Technical Debt Can Focus Modernization Efforts

Tracking technical debt isn’t just for agile developers. Figuring out the hidden, long-term costs of maintaining legacy systems is also key to understanding whether it makes economic sense to keep those systems running or shut them down for good.

What We’re Reading

Trump: ‘Bold thinking’ Is Needed To Solve Federal IT Challenges

President Donald Trump is calling for agencies to embrace big change, bold thinking and outsider perspectives to transform government technology. The White House kicked off tech week by hosting 18 private sector technology leaders from companies such as Amazon, Apple and Google at the American Technology Council meeting on June 19.

Local Governments Focus on Cybersecurity After Attacks

Terri Bettinger paid close attention to the recent cyberattacks on the websites of Ohio government agencies, banks and other businesses. She hoped to learn lessons to better defend the information she oversees.

Bettinger is the chief information officer for Franklin County and head of its Data Center, which collects, stores and protects government data from property tax bills to court and medical records. She knows the system will be hacked.

Trump Not Rushing to Find a Permanent Head for DHS

A month after former Homeland Security secretary John Kelly decamped for the White House, President Donald Trump has yet to formally interview any potential candidates to replace the retired general as the head of the department.
That’s the latest from the U.S. Government Accountability Office. In a recent report GAO declares that a decade’s worth of effort to pare the use of SSNs in government has had only “limited success.”

GAO To Agencies: Stop Using Social Security Numbers For Everything

Federal agencies continue to over-collect, over-use and over-display Social Security numbers, leading to the an unnecessarily high risk of identity theft.

That’s the latest from the U.S. Government Accountability Office. In a recent report GAO declares that a decade’s worth of effort to pare the use of SSNs in government has had only “limited success.”

Census Announces Test Plans for 2017, 2018

The Census Bureau will forge ahead with its plans to tally and mark addresses in fiscal 2017 and with its 2018 tests to ensure that new technologies and methodologies are ready for the decennial census in 2020.

Laying the Foundation for a More Secure, Modern Government

America’s spirit of ingenuity and entrepreneurship created the world’s most innovative economy and keeps us dominant in today’s digital age. Indeed, in 1985 about 2,000 people used the Internet; today, 3.2 billion people do. What started out as a useful tool for a few is now a necessity for all of us—as essential for connecting people, goods, and services as the airplane or automobile.

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