Talent Gap Is a Main Roadblock as Agencies Eye Emerging Tech

U.S. public service agencies are closely eyeing emerging technologies, chiefly advanced analytics and predictive modeling, according to a new report from Accenture, but like their counterparts globally they must address talent and complexity issues before adoption rates will rise.

The report, Emerging Technologies in Public Service, compiled a nine-nation survey of IT officials across all levels of government in policing and justice, health and social services, revenue, border services, pension/Social Security and administration, and was released earlier this week.

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